2408-932XResearch Result. Social Studies and Humanities2408-932X10.18413/2408-932X-2017-3-2-4-111181RESEARCHESSTRESS AT WORK AND JOB SATISFACTION AMONG PUBLIC OFFICIALS (CIVIL SERVICE)STRESS AT WORK AND JOB SATISFACTION AMONG PUBLIC OFFICIALS (CIVIL SERVICE)MilicevicNebojsa M.MilicevicNebojsa M.nesa2206@gmail.comGrubacicElenaGrubacicElenalorelaj2002@yahoo.com20173200

The main objective of this study was to show that the work of civil servants is not trivial, as is often thought, but that they are employees like everyone else, with their rights and obligations, and who also suffer from cuts in salaries, as well as all the other misfortunes that can befall other workers with different professions, as well. The specific objective is to give a description of this job, which would contribute to breaking down the prejudices about what civil servants actually do. The research was conducted on a sample of 140 civil servants in Belgrade, employees in state administration bodies, of both sexes, who varied in age and in years of service. The study was conducted as an exploratory-descriptive study, the correlation type. The data were collected through a rating scale of assessment of stress at work, constructed according to the Cooper model, which has already been applied in research “Stress at work and job satisfaction among teachers in primary and secondary schools”, and with the scale of assessment of job satisfaction, by Milica Guzina. Once again it was confirmed that stress at work and job satisfaction are in relation, so that job satisfaction reduces the impact of stress at work, for example, the respondents with higher satisfaction at work will perceive a lower level of stress at work. The impact of some demographic variables on the self-assesment of stress at work and job satisfaction has also been confirmed. So there are differences depending on gender, length of service, age, presence / absence of chronic illness, satisfaction with family life, satisfaction with their financial status.

The main objective of this study was to show that the work of civil servants is not trivial, as is often thought, but that they are employees like everyone else, with their rights and obligations, and who also suffer from cuts in salaries, as well as all the other misfortunes that can befall other workers with different professions, as well. The specific objective is to give a description of this job, which would contribute to breaking down the prejudices about what civil servants actually do. The research was conducted on a sample of 140 civil servants in Belgrade, employees in state administration bodies, of both sexes, who varied in age and in years of service. The study was conducted as an exploratory-descriptive study, the correlation type. The data were collected through a rating scale of assessment of stress at work, constructed according to the Cooper model, which has already been applied in research “Stress at work and job satisfaction among teachers in primary and secondary schools”, and with the scale of assessment of job satisfaction, by Milica Guzina. Once again it was confirmed that stress at work and job satisfaction are in relation, so that job satisfaction reduces the impact of stress at work, for example, the respondents with higher satisfaction at work will perceive a lower level of stress at work. The impact of some demographic variables on the self-assesment of stress at work and job satisfaction has also been confirmed. So there are differences depending on gender, length of service, age, presence / absence of chronic illness, satisfaction with family life, satisfaction with their financial status.

civil servantsstressjob satisfactioncivil servantsstressjob satisfactionСписок литературыBensaba, S. (1999). Stress and Life. Belgrade: Institute for textbooks and teaching aid, Belgrade. (in Serb.)Cabarkapa, M. (2008). Man in His Working Environment: Psychophysiological and Ecological Aspects of Work. Belgrade, Cigoja Press.Cabarkapa, M., Korica, V. and Rodjenkov, S. (2011). Personal Traits and a Sense of Job-Related Stress in a Military Aviation Crew. Vojnosanitetski Pregled. Vol. 68. No 2, p. 143-149. DOI:10.2298/VSP1102143CCirović, S. (2010). Experience of Stress at Work Among Teachers in Secondary Schools, University of Belgrade, Faculty of Psychology (Graduation Thesis). (in Serb.)Davies, R. D. & Shackleton, V.J. (1975). Psychology and Work (Essential Psychology) Published by Routledge.Guzina, M. (1980). Kadrovska Psihologija (Personnel Psychology). Beograd: Naučna knjiga. (in Serb.)Guzina, M. (1988). Motivacija za rad i zadovoljstvo poslom radnika. Beograd: Filozofski fakultet – Institut za psihologiju. (in Serb.)Lazarus, R. (2006). Stress and Emotion, A New Synthesis. N.Y., Sringer Publishing Company.